I choose AIM Express (AOL) for Instant Messaging (no need to download anything, hurrah!)
My screen name is Minimati1 so, please feel free to contact me whenever you have some spare time. I guess the idea is to say hi and try the site.
I think that Instant Messaging is one of the easiest things since, at least for me, I have used it before, not only when the Library offered the service of answering questions via Instant Messaging (forgot the name!) but also to request help from certain websites.
I don't know how useful would be at the Library unless we have the option to answer questions from patrons that way. The issue, again, would be if the Libraries will have the resources to offer this kind of service. When libraries are short on staff it is hard to add a service that requires "INSTANT" access/response because we are not only helping patrons at the library but also answering phones as well.
About Me
- Matilda
- According to my Mom I am the cutest, little B/W Shih Tzu on Earth. I was adopted by my parents when someone else abandoned me, with a broken arm, at my parents Vet. Luckily my parents loved me "at first sight" and were ready to adopt me once the "legal time and documents" allowed them to do so.
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Was Instant Messaging used when we had the 24 hour reference service?
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